First Access available at-cost to small business lenders for COVID-19 crisis

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Custom Credit

Launch your custom loan origination and decision engine to reach small businesses and consumers anywhere.

A tech partner that meets you where you are.

The fastest, easiest digital transformation for lenders.

Collaborate across teams.

Configure roles for your whole team to maximize collaboration, compliance, and growth. Automate workflows or keep human judgment central to your decisions.

No network? No problem.

Allow customers to apply online or onsite. Use your custom mobile app to capture data on customers anywhere, even offline. 

Powerful toolkits for digital transformation.

Engineered for success in reaching underserved customers.

Set up for you with best practices and strategic insights by an expert team.

INTERFACES

Showcase your brand across web and mobile

Enable your customers to apply online and your staff to acquire any customer, anywhere, even offline. Update your roles, permissions, and account anytime.

DATA

Custom data from customers, staff, and partners

Design a stellar customer experience. Online and onsite loan applications on any device, auto-filling mobile and call center apps, auto-filling PDF document generation, auto-filling data via APIs from your partners. 

PROCESSES

Flexible workflows and automation

Digitize your credit products, roles and processes for the end-to-end customer lifecycle. Add automation at your own pace, balancing relationships and human judgment in the right way for your business.

SCORING

Configurable scoring and decision engine

Automate your own scoring algorithms, business rules, calculations, underwriting standards, recommendations and actions on any data at any time in the customer lifecycle. Incorporate data and scores from your partners. Drive smart decisions for growth.

CRM

Configurable customer relationship management tools

Credit-focused CRM engineered to help you reach underserved customers. Link contacts, loans, and companies, track and assign interactions. Manage unique customer lifecycles across products.

ANALYTICS

Configurable business intelligence and notifications

Real-time notifications and insights for your team to deliver serious results in quality, efficiency, speed and profitability across locations. Embed your management hierarchy so each team member can focus on the right data at the right time. 

 

Lenders use First Access to digitize operations and fast-track loans to low-risk customers.  In total, First Access has saved customers hundreds of years of wait time to access their loans.

See how data-driven lenders around the world manage smart credit decisions on First Access

Testimonials

Easy to use, and reduces loan processing time to one day for loans that typically take four to six days. Makes our borrowers very happy!

Sylvia Chrizestom, Branch Manager, AccessBank Tanzania

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